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Payment Terms and VAT

Our payment terms are straightforward.

Upon receipt of your order, we will inform you of the delivery cost and time, and confirm the total amount payable.

On orders of:

Under £5500 we require payment by credit card or cheque with order. You can use our online Worldpay or Paypal Secure Card Processing either in the online shop or we can email you a Paypal payment request. We can also ring you if you prefer and obtain credit card details over the phone. You are welcome to download our order form and send in your details by post

Over £5500 to £15000 we require either full payment or at our discretion a deposit of 50% as above, with the balance prior to dispatch.

Over £15000 we will set out the payment schedule in a letter to you

Deposits are non-refundable

Default Payments. If you are in default of our Payment Terms further action will be commenced by Thomas Higgins Solicitors on our behalf. www.thomashiggins.com

Trade Discounts for bona-fide Third Party suppliers
Japangarden are pleased to offer discounts on paid orders to bona-fide third party suppliers such as interior designers, landscape architects and other trade customers.
In general discounts are available for initial orders exceeding £500 net
Please ask for our terms and conditions

VAT : Our VAT No: 871 5755 94
Our EORI Number is:    GB871575594000
Our XI EORI number is: XI871575594000

VAT is included at the STANDARD UK RATE in our website prices. Books are ZERO RATED. VAT is chargeable at the FULL UK rate to EC customers who cannot provide a VAT registration number for their own country. VAT is not chargeable to BFPO numbers, Channel Islands, and to countries outside EC.

Domestic Reverse VAT charge for building and construction services (2021)
Japangarden will assume that you, the customer is an end user unless you confirm you are not, we will charge VAT accordingly. This places a responsibility on you, the customer to respond if this is not the case.

Zero Rated EC Exports
VAT will only be Zero Rated on the relevant exports upon receipt of a faxed or scanned valid VAT registration certificate.

Import Tariffs and Taxes
Any tariff, tax or import duty payable for EC or non-EC deliveries and transactions is the full responsibility of the purchaser and NOT Japangarden.co.uk. Non-Payment of any import duty or tax levied by carriers will result in the delivery being returned to Japangarden and additional costs to you will be incurred. 

Given the uncertanties we all face with the UK and Brexit post October 31st 2019 I am sure you will bear with us as we will determine each order based on new legislation

Bank Details
Account Name : Lane SJ & Lane Mrs MA T/A JapanGarden
Account Number : 03136036
Bankers: LloydsTSB, 8 High Town, Hereford, HR1 2AE
Sort Code: 30-94-14

IBAN: GB85 LOYD 3094 1403 1360 36



Cheque Details

Cheque made payable to Japangarden- please return cheque with invoice to our postal address

25 Pound Meadow