Information for Overseas Customers

At JapanGarden.co.uk we welcome customers from the USA, Europe and the Rest of the World

12 Mar 2025 Update - We are not shipping to the USA until Tariff details are confirmed

Here are a few quick pointers:

Buying something and you require a UK delivery?
No problem, simply select the items you require, make sure we have local contact details, your email and a correct UK delivery address - pay securely by Worldpay or PayPal - easy!

Buying something and you require an EU delivery?
JapanGarden.co.uk currently ship to France, Germany, Italy, Belgium, Spain, Portugal, Denmark and Netherlands on a regular basis. We will always confirm the delivery costs to you are correct and the most economical- Pay securely by Worldpay or PayPal - easy!
There are some items that due to their weight and size are not suitable for international shipping

Buying something and you require an international delivery other than EU?
Please choose the items you like, and use the "International Order" option on our payment page - No obligation. We will confirm delivery charges to you and email you with payment options - We accept PayPal or telephoned credit card information.
We suggest you use www.xe.com for your currency conversions but please note all our overseas transactions are made in GB£
There are some items that due to their weight and size are not suitable for international shipping

Import Tariffs and Taxes on International Deliveries

12 Mar 2025 Update - We are not shipping to the USA until Tariff details are confirmed
Any tariff, tax or import duty payable for Export deliveries and transactions is the responsibility of the purchaser and NOT Japangarden.co.uk. 

If you are International -
Please note: we do not supply any electrical items to Non UK countries such as pumps or lights because the voltage may be different and undoubtedly the connections and fittings are not correct - best to buy these locally :)
There are some items that due to their weight and size are not suitable for international shipping

If you want to contact us -please use our contact page
Best wishes
The JapanGarden.co.uk Team